About MBPI


Mechanical Breakdown Protection, Inc. (MBPI) was established in 1981 in St. Louis, Missouri, by James W. Orr, Jr. and Chick Bright. Shortly after, we moved to Kansas City to expand our services and build a state-of-the-art headquarters. Presently, located in the suburb of Lee’s Summit, Missouri, MBPI continues to be a leading provider of a variety of vehicle and financial protection products, including: vehicle service contracts, limited warranties, guaranteed asset protection, advanced technology service contracts, tire and wheel, windshield, paint-less dent repair, interior and exterior appearance protections, maintenance programs, theft deterrent and lease wear and use coverage.

Our mission back then was the same as it is now: design, market and administrate quality products that address the ever-changing demands of the automobile industry. Much of our success in doing exactly that can be attributed to our original philosophy: to seek out select, quality agencies and dealerships in targeted geographical areas, and provide the highest possible level of service.

Today, the company is employee-owned and, under the leadership of Mr. Orr’s son, Kevin, continues to grow and expand its role in the industry as both an innovator and leader. Over the years, MBPI has propelled itself to a top administrative company in the U.S.

All of our products are fully insured by highly rated AM Best insurers with combined assets in the billions, and the company maintains an A+ rating from the Better Business Bureau.

MBPI offers all the benefits that come from a solid reputation over three decades in the making—one that’s been built on trust, confidence, integrity and strength. We focus on excellence and reputation management, two things that continually land us a spot at the top of industry surveys. That’s why service is at the center of everything we do.

When you call MBPI, you’ll get one of our live operators and the benefits of an award-winning claims department. Your call will be handled with efficient, customer-friendly service so that you can get back on the road, and you’ll gain peace of mind knowing your vehicle and budget are protected.

MBPI is very selective with whom we partner, only targeting quality agencies, agents, and dealerships that desire the security and dependability of a long-term, mutually beneficial relationship.

When you partner with MBPI, you get:

– Dedicated account representatives who deliver personalized training and support for all agents and dealers

– Innovative technologies that allow for quick claims processing and customer convenience

– Live operators who take your call and deliver responsive service

Our employee-owners encourage you to browse our website and compare our services and programs, including our vehicle service contract options. We promise that you will have a pleasant experience when partnering with MBPI for your vehicle service contract needs.

Contact us at (800) 325-7484 today!

Rating and Insurance

Mechanical Breakdown Protection, Inc. (MBPI)  is a financial product provider rated A+ by the Better Business Bureau.


Don’t just work somewhere, work somewhere you love. At MBPI we are not just an administrator, we are an employee-owned company. More importantly, we are family, a family of people who truly care about our customers.